“PRIVACY POLICY” WEBSITE (pursuant to Legislative Decree 196/03 and Regulation (EU) 2016/679)
“OWNER”, RESPONSIBLE AND PERSONS IN CHARGE OF PROCESSING
The owner of the personal data provided by you is Tenute Carlo Pili Srl. in the person of the legal representative with registered office in loc. Sa Misa – 09040 Soleminis (CA). Within the Company itself, the personal data collected are processed by employees who operate as “Persons in Charge”, adhering to the specific instructions and indications given to them.
PLACE OF DATA PROCESSING
The processing connected to the web services of the website www.carlopili.it takes place at the headquarters in Soleminis, of the Data Controller and is handled only by technical personnel of the Office in charge of processing, or by any persons in charge of occasional maintenance operations. No data deriving from the web service is communicated or disseminated (art. 90 GDPR). The personal data provided by users who forward requests for the sending of informative material are used for the sole purpose of carrying out the service or performance requested and are communicated to third parties only if this is necessary for this purpose (art. 3 GDPR).
Privacy Policy for visitors to the site
This Privacy Policy is intended to describe the methods of management of this site, in reference to the processing of personal data of users/visitors who consult it. This is an information notice that is also provided pursuant to art. 13 of Legislative Decree 196/03 – Personal Data Protection Code – to those who connect to the Tenute Carlo Pili SRL association website and use the related web services starting from the address www.carlopili.it. The website www.carlopili.it is owned and managed directly, which guarantees compliance with the legislation on the protection of personal data (Legislative Decree 196/03).
What is meant by personal data and processing of personal data
Processing of personal data is any operation or set of operations, carried out even without the aid of electronic instruments, concerning the collection, recording, organization, storage, consultation, processing, modification, selection, extraction, comparison, use, interconnection, blocking, communication, dissemination, cancellation and destruction of data, even if not recorded in a database.
Type of data processed and purpose of processing
The processing of personal data is generally permitted only with the consent of the interested parties, which must be free, informed, expressed in a specific form and documented in writing. The interested party is free to provide the personal data requested from time to time; failure to provide such data, or partial or incorrect provision thereof, could make it impossible to provide the requested services (art. 7 GDPR). The acquisition of consent to the processing of personal data is necessary for all the processing indicated above connected and/or necessary to comply with legal obligations, with community legislation, to perform obligations arising from a contract to which the interested party is a party or to comply, before the conclusion of the contract, with specific requests from the latter (purposes: points 1-2-3-4-7). Consent to the processing of personal data for the purposes referred to in points 5-6 is optional and may be revoked at any time according to the methods described in the “Rights of the interested party” section of this information notice. Any refusal by the interested party to respond to points 5 and 6 will make it impossible for us to send advertising material and carry out promotional activities. At any time, you may revoke the consent to receive commercial communications previously given, both by Tenute Carlo Pili SRL and by third-party companies, according to the following methods: By sending a request by email to: info@carlopili.it
Navigation data
The computer systems and software procedures used to operate this site acquire, during normal operation, some personal data that are then implicitly transmitted in the use of Internet communication protocols. This information is not collected to be associated with identified interested parties, but by its very nature could, through processing and association with data held by third parties, allow users to be identified.
Data provided voluntarily by users/visitors
If users/visitors, connecting to this site, send their personal data to access certain services, or to make requests by email, this involves the acquisition of such data. With regard to Privacy, the consultation of this site by the user involves the acquisition of information of a personal nature. For these purposes, the Data Controller. All our activities are governed by strict ethical principles and we are committed to protecting the privacy of all visitors to our website. For this reason, the way in which we collect and store data is strictly connected to the ways in which our website and related Services are used by Tenute Pili SRL. of the sender’s address and/or any other personal data that will be processed exclusively to respond to the request. The personal data provided by users/visitors will be communicated to third parties only if communication is necessary to comply with the requests of the users/visitors themselves.
Cookies
We do not use cookies to transmit personal information, nor are so-called persistent cookies of any kind used, or systems for tracking users. The use of so-called session cookies (which are not stored permanently on the user’s computer and disappear when the browser is closed) is strictly limited to the transmission of session identifiers (consisting of random numbers generated by the server) necessary to allow safe and efficient exploration of the site. The so-called session cookies used on this site avoid the use of other IT techniques that could potentially compromise the confidentiality of users’ browsing and do not allow the acquisition of personal data identifying the user. Various technologies can be used on our website to improve it and make it easier to use, effective and safe. These technologies allow us, or third parties who work for us, to automatically detect data. Examples of such technological solutions are cookies.
Data provided by you
In addition to the data automatically detected, we also process the data provided by you. Below is an illustrative but not exhaustive list:
- Your contact details, including company name and VAT number or for natural persons name and surname and tax code, address (to be indicated on the invoice and contact details for shipping the goods), email address and, fax, website and date of birth, your telephone number or mobile number for natural persons, in case there is a need to ask you questions or for any requests for information regarding your order;
- other information necessary to process your order: for example information on the products you have ordered, information on the bank account, IBAN and SWIFT;
- if you have contacted customer service, the related information and the history of these contacts.
All these data have in common the fact that they were provided by you. This information will be used for the purposes described in this Policy. You have the right to rectify, at any time, your personal data or to prevent their processing. (see Section Rights of the interested party).
How the collected data is used: purpose
We will use your personal data for purposes related to your purchases: for example, to communicate the status of your purchases or deliveries. We may use your data to verify, using information from third parties, your creditworthiness. If you have provided us with your personal data, for example on the occasion of a promotional initiative or an event, we may send you emails or other messages relevant to the service you requested. If you have contacted customer service, we will use your personal data (including your contact and call history) to facilitate the processing of your requests and provide you with the best possible service. If you have provided your personal data on the occasion of the sale of a product, we will inform you about similar products and services. We may contact you after the sale of a product or service to find out what you think. In the event of an interruption of a sales transaction, we will send you an email to notify you. You can unsubscribe at any time, free of charge and with immediate effect, from the list of recipients of these communications: just send an email to info@carlopili.it (see Section Rights of the interested party).
Subject to your explicit consent, we can contact you via the contact details provided by you (by regular mail, email, SMS, telephone or other electronic means) for marketing, advertising and survey purposes on behalf of Tenute Pili SRL. This will be, for example, information on activities, promotional initiatives, or on the opening of Tenute Pili SRL. in your area and on their activities, as well as on sporting events. In order to be able to communicate information of interest to you, data on your interaction with Tenute Pili SRL will be analyzed and used, combined (for example, your purchases, your participation in loyalty programs, your ratings and reviews of products, the history of your contacts with customer service, what you have clicked/opened from the newsletter, the types of newsletters you have asked to receive, your participation in promotions or events). We may provide your contact details to third parties for marketing, advertising and opinion polling purposes. In the Data Subject Rights Section you can read information on your rights, for example on how to withdraw your consent or how to correct your personal data.
Personal data will be processed for the following purposes:
- Purposes functional to the fulfillment of obligations of law, regulation or provided for by community legislation;
- Execution of the contract or to fulfill, before the execution of the contract, your specific requests.
- Management of customers and any purchase orders and related administrative activities, with related processing, in compliance with current legislation on the matter, invoicing and shipping.
- Preparation of measures aimed at protecting against credit risk, including activities aimed at identifying the economic reliability/solvency of the Customer, before or during the contractual relationship. Tenute Pili SRL may verify that the bank/postal data provided are correct.
- Relating to the performance of activities aimed at the development of market studies and research, the performance of direct sales activities, including by telephone, for the sending of commercial information, as well as for the sending of advertising/informative material, carried out using “traditional” methods (for example, paper mail and/or calls with an operator) or through “automated” contact systems (for example, SMS and/or MMS, telephone calls, e-mail, fax) pursuant to art. 130, paragraphs 1 and 2, Privacy Code and Regulation (EU) 2016/679. The interested party may at any time oppose the processing by sending a request to the dedicated mailbox at the following email address: email: info@carlopili.it
- Related to the performance, by third parties, commercial partners, to whom Tenute Pili SRL may communicate/transfer the acquired data, for the performance of activities aimed at the development of market studies and research, the performance of direct sales activities, including by telephone, or product placement, for the sending of commercial information, including interactive, as well as for the sending of advertising/informative material, carried out using “traditional” methods (for example, paper mail and/or call with operator) or through “automated” contact systems (for example SMS and/or MMS, telephone calls, e-mail, fax) pursuant to art. 130, paragraphs 1 and 2, “Privacy Code” and Regulation (EU) 2016/679;
- Relating to the performance of activities aimed at the development of market studies and research, the performance of direct sales activities, including by telephone, for the sending of commercial information, as well as for the sending of advertising/informative material, carried out using “traditional” methods (for example, paper mail and/or call with operator) or through “automated” contact systems (for example SMS and/or MMS, telephone calls, e-mail, fax) pursuant to art. 130, paragraphs 1 and 2, Privacy Code and Regulation (EU) 2016/679. The interested party may at any time oppose the processing by sending a request to the dedicated mailbox referred to in the email: email: info@carlopili.it
- Relating to the performance, by third parties, commercial partners, to whom Tenute Pili SRL. may communicate/transfer the acquired data, for the performance of activities aimed at the development of market studies and research, for the performance of direct sales activities, including by telephone, or product placement, for the sending of commercial information, including interactive, as well as for the sending of advertising/informative material, carried out using “traditional” methods (for example, paper mail and/or call with operator) or through “automated” contact systems (for example SMS and/or MMS, telephone calls, e-mail, fax) pursuant to art. 130, paragraphs 1 and 2, “Privacy Code” and Regulation (EU) 2016/679;
- Management of disputes (breach of contract, formal notices, transactions, debt collection, arbitration, legal disputes)
Processing of personal data: mandatory consent and optional consent.
Processing methods and storage
Personal data are processed using paper, computer, telematic and automated tools, including profiling (art. 22 GDPR); all in compliance with the guarantees of confidentiality and security measures provided for by current legislation, with logic strictly related to the purposes of the processing. Specific security measures are observed to prevent data loss, illicit or incorrect use and unauthorized access.
The data retention period is linked to the purpose of the processing in progress. Tenute Pili SRL will not retain personal information longer than is necessary to fulfill the purposes for which such information was processed, including the security of our processing procedure in compliance with regulatory and legal obligations (e.g. control, accounting and legal retention terms), the management of disputes and for the determination, practice or defense of legal rights in those countries in which we carry out business activities. Profiling can take place using individual or identifying data (e.g. personal data), or aggregated data derived from individual personal data.
Disclosure of information
One of our fundamental principles is our commitment to treat your data with caution and confidentiality. We will never sell your data to third parties. Your data may be disclosed to third parties only if required by law and under the condition that it is permitted by applicable laws. We may use service providers and data processors who work on behalf of Tenute Carlo Pili SRL. They are operators who provide hosting and maintenance services, analysis services, email messaging services, delivery services, payment management, credit checks, address verification, etc. These third parties are allowed access to the personal data they need for the purposes of their specific services. The service providers and data processors have a contractual obligation to treat such information in the strictest confidence. The contract prohibits them from using the data for purposes other than those provided for in the contract. Tenute Carlo Pili SRL has implemented the necessary measures to ensure that our service providers and data processors who work for Tenute Carlo Pili SRL protect the confidentiality of your data.
CATEGORIES OF PARTIES WHO MAY BECOME AWARE OF THE USER’S DATA
In addition to the employees of Tenute Carlo Pili SRL, some processing of the user’s personal data may also be processed by third parties, including companies to which Tenute Carlo Pili SRL entrusts or may entrust certain activities functional to the consultation of the site. These parties will operate as independent Data Controllers or as Data Processors. In the latter case, the Data Controller will provide the Data Processors with adequate operating instructions with particular reference to the adoption of minimum security measures, in order to guarantee the confidentiality, integrity and security of the data. The user’s data may also be communicated to the Judicial, administrative or other public authority authorized to request them, in the cases provided for by law. In order to pursue the purposes indicated above, Tenute Carlo Pili SRL may communicate and have the personal data of the interested party processed, in Italy and abroad, including countries outside the European Union, to third parties with whom it has relationships: the latter will provide them only with the information necessary to perform the requested services, taking all measures to protect your personal data (art 44 GDPR). Personal data may also be known by employees, self-employed workers, project workers, occasional workers, consultants, temporary workers, collaborators of Tenute Carlo Pili SRL who have been specifically appointed/designated as Data Processors or Persons in Charge of processing. Accounting and invoicing staff; those responsible for marketing goods/services; agents and representatives; The above data may be transferred and communicated to the following categories of subjects: companies operating in the transport sector, our suppliers, our affiliates, our Sponsors, Poste Italiane and other mail delivery companies, banks and credit institutions, debt collection companies, law firms, insurance companies, professional firms and/or companies and/or associations of companies and entrepreneurs who provide us with certain accounting and/or tax services, social security institutions, etc.;
Rights of interested parties
Tenute Carlo Pili SRL reminds the interested party that, pursuant to art. 7 of the Privacy Code, Legislative Decree 196/03 and Regulation 2016/679, it is possible, at any time, to obtain confirmation of the existence or otherwise of the data and to know its content and origin as well as the logic on which the processing is based, verify its accuracy or request its integration or updating, or rectification. Pursuant to the same article, the interested party has the right to request the cancellation, transformation into anonymous form or blocking of data processed in violation of the law, as well as to oppose in any case, for legitimate reasons, their processing. For processing relating to direct marketing (in “traditional” and “automated” form) it will always be possible to revoke consent and exercise the right to object. The objection, in the absence of an indication to the contrary, will refer to both traditional and automated communications. In order to exercise the above rights, you must send a request to the dedicated email address: info@carlopili.it
Your rights
If you provide us with your personal data through our websites or other channels, this is done completely voluntarily. If you choose not to provide the requested information, you may miss out on several opportunities available to customers. There are cases in which only those who have sent us the necessary personal data can order products, use certain services and take advantage of activities and offers available on our website. Given the importance that transparency and correctness have for us, we offer several options, appropriate to the circumstances, to help you maintain control of your data. These options may include viewing and modifying your data online. There may also be the possibility to cancel or receive information on the data stored by us by writing to the email: info@carlopili.it
Right to request information, Right to rectification, Right to object and to cancel your subscription
Right to request information
You have the right to receive information at any time on the personal data stored concerning you, on their origin and recipients, as well as on the purposes for which they were stored. Information on personal data stored can be obtained by contacting us at the email address: info@carlopili.it
The subjects to whom the personal data refer have the right at any time to obtain confirmation of the existence or otherwise of the same data and to know their content and origin, verify their accuracy or request their integration or updating (art. 7 of Legislative Decree 196/03 and Regulation 2016/679).
Right of rectification
You have the right to rectify, integrate, update, delete your stored personal data or to have their storage blocked. Within four weeks of receiving your request, we will inform you whether, and, if so, to what extent we will satisfy your request. If, for some reason, we are unable to satisfy your request, we will take care to communicate the reasons (art. 7 of Legislative Decree 196/03 and art. 12 and 16 GDPR).
Right to object and cancel your subscription
Pursuant to the same article, you have the right to request the cancellation, transformation into anonymous form or blocking of data processed in violation of the law, as well as to object in any case, for legitimate reasons, to their processing (art. 21 GDPR). Emails sent by Tenute Carlo Pili SRL. that contain, for example, a newsletter or marketing messages, offer the possibility to stop receiving such emails (unsubscribe). If you no longer wish to receive our emails, simply send an email to info@carlopili.it and we will immediately stop sending you emails. If you no longer wish to receive promotional information and sales offers in general, even by post, email, SMS, telephone or other electronic means, or if you wish to withdraw your consent, you can also do so at any time by writing to Tenute Carlo Pili SRL. with registered office in Loc. Sa Mica 09040 Soleminis (CA) – indicating as a reference: “data protection”, or by sending an email to: info@carlopili.it In case of doubt about your identity, you may be asked for an identification document (e.g. a photocopy of your identification document) (art 17 GDPR).
Protection from loss of personal data
We have adopted appropriate technical and organizational measures to protect personal data from accidental or unlawful events that cause their destruction, loss, alteration, and from unauthorized use, disclosure or access, especially where the processing involves the transmission of data over a network and against any other form of unlawful processing and abuse.
Protection of personal data of minors
The protection of personal data of minors is of extreme importance. Tenute Carlo Pili SRL. is aware of its obligation to protect the privacy of minors, and refuses to collect data from minors under 16 years of age. We encourage parents and other guardians to surf the Internet and send e-mails together with their children and to use the Internet responsibly. If a minor under 16 years of age attempts to provide information relating to his or her data from the beginning, he or she must ask for the parent’s consent. The data sent by the minor, or that in any case concern him or her, collected during his or her visit (e.g. via cookies) can be used as described above. If a minor under 16 years of age attempts to send their data via a form/card, it will be rejected, with the communication that such requests from minors under 16 years of age are not accepted. For this reason, we ask that parents and other guardians verify and monitor the use of the Internet by minors, for their safety (art. 8 GDPR).
Changes to this information
Tenute Carlo Pili SRL. is committed to adopting the fundamental principles of data protection and considers the protection of personal data as a natural duty, therefore, we frequently review our lines of conduct regarding the protection of personal data to ensure that they are free from errors, clearly visible on our website and include all the necessary information, and to verify that they are strictly observed, and compliant with the principles of the legislation on this matter. This information on the protection of personal data may undergo changes over time intended to keep it in step with the evolution and new opportunities of the Internet and to ensure its compliance with current legislation. Without your explicit consent, we will never apply restrictive provisions of the rights granted to you in this policy. Significant changes to this policy will be announced on our website at the same time as the updated version of the Privacy Policy is published.
How to contact us
The data controller is: Tenute Carlo Pili SRL, with registered office in Loc Sa Misa 09040 Soleminis (CA) – tel. 070749283 – email: info@carlopili.it
You can obtain an updated version of this document and the updated list of data controllers by contacting the data controller directly.